A 99.9% Server Uptime
The primary advantage of constructing your very own shared hosting system is that you don’t have to worry about compatibility – you design a given set of software applications in such a way as to work with a particular set of hardware parts. The final result is something a lot more stable and dependable, since there are less possible chances of failure. We have set up our cloud hosting system using tried and trusted hardware parts along with a seriously modified version of Security–Enhanced Linux in order to set up a completely secure environment for your own personal sites.
That is the reason why, with each of our Linux shared packages plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to offer a topflight hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure a faster–than–light connection speed with the rest of the world.
And because of this, irrespective of which datacenters you pick: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to reduce all possible risks with our cloud hosting packages and while our company offers premium customer support, there are situations when the client is just not satisfied with what we are offering. Or he needs to switch to a more robust hosting solution, such as a virtual private server or a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not completely happy, you will receive a full refund.
24/7 Technical Support
If you happen to manage a hosting firm, your technical support engineers are of prime importance. That is why we have diligently gathered a highly qualified team of customer service technicians, each with several years of training behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All tech support requests are responded to in under one hour and our average response time is under twenty minutes!